Debt collection Media Tutorial

Chase up customers for payment is a good practice! But with what media? Phone, email, SMS, interactive email ... Which communication vectors choose to be the most effective?

Recovery mediaNew tutorial on recovery media.

Which media are most used? Are some obsolete or forbidden?

What are the most appropriate means of communication for debt collection?
Is it necessary to adapt the media according to the level of dunning, or the type of customer, the collection scenario?
The vector used to contact your customer is key for the efficiency of your actions.
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