My DSO Manager presentation, collection and credit management software

Credit management performance is built on four complementary strengths

Software alone does not create performance. The strongest results come from combining professional expertise with effective features, connected data and relevant artificial intelligence.

Credit management expertise

Translate your credit policy, collection strategy and customer-specific practices into clear, actionable processes. Keep professional judgement at the heart of decisions.

Functional depth

Manage credit risk, collections, disputes, payment commitments, reporting and cash forecasts in one operational environment.

Data interconnection

Connect ERP, CRM, accounting and external services so that users can work with relevant information rather than disconnected files and fragmented processes.

Useful AI

Use MAIA to help analyse information, qualify customer responses and prioritise collection actions, while keeping control of business rules and decisions.

One platform across the accounts receivable lifecycle

1. Assess and manage customer risk

Centralise exposure, credit limits, credit insurance guarantees, financial information and customer payment behaviour. Structure credit reviews, approval workflows and alerts to support consistent decisions.

Business value: protect sales while controlling exposure and identifying risk before it becomes a payment problem.

2. Organise cash collection

Apply differentiated collection scenarios and coordinate reminders by email, interactive email, letter, SMS and phone. Track commitments, customer feedback and the next relevant action at account or invoice level.

Go further with MAIA, My DSO Manager's AI assistant: MAIA Emails analyzes customer responses, payment promises and disputes, while MAIA Actions intelligently prioritizes collection activities, helping credit managers focus on high-value actions.

Business value: focus teams on relevant actions, improve collection consistency and help reduce overdue receivables.

3. Resolve disputes and deductions

Qualify disputed items, document the cause, assign responsibility to the appropriate internal team and follow resolution through to completion.

Business value: tackle root causes of non-payment while improving collaboration and customer satisfaction.

4. Measure and improve performance

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Use real-time dashboards and reports covering DSO, ageing, overdue trends, risk, dispute resolution, payment profiles, collection efficiency and cash forecasting.

Business value: connect operational actions to measurable improvements in cash flow and working capital.

Designed for international groups, mid-sized companies and SMEs

My DSO Manager is ERP-agnostic and configurable to different organisational structures. It supports multi-entity environments, multiple currencies, multilingual teams and consolidated group reporting. Users can work within a common framework while retaining the operational segmentation required by each business.

Data can be exchanged through imports, APIs and connectors, with integrations to services such as credit insurers, financial information providers, payment solutions, document management and business intelligence tools. The objective is not to replace every existing system, but to make the credit management ecosystem work together.

MAIA: AI that supports credit management expertise

MAIA adds artificial intelligence to concrete business processes. It can assist with the interpretation and qualification of customer responses and help prioritise collection actions. These capabilities complement collection strategies, data quality and the judgement of credit professionals; they do not replace them.

Effective AI depends on reliable data, relevant functional design and the ability to connect information across systems. Its value should be assessed through better decisions, faster resolution and more productive teams, not merely through the volume of automated messages.

My DSO Manager in figures

According to the figures published on the My DSO Manager website:

Figures may evolve; consult the official website for the latest published data.

The platform is used by organisations with varied business models and international requirements. The official website also publishes customer case studies, including examples involving Cegid, Proman and Docaposte.

Implementation: adapt the software to your organisation

A credit management platform should support existing business requirements while providing opportunities to simplify them. My DSO Manager combines configurable workflows, data imports and expert implementation support to help organisations deploy the solution according to their structure and priorities.

1. Define the credit management objectives, scope and performance indicators.
2. Connect the required data sources and relevant external services.
3. Configure collection strategies, risk processes, user roles and reporting.
4. Train teams and launch with clear operational ownership.
5. Review results and continuously refine processes.

Why companies choose My DSO Manager

My DSO Manager brings together business expertise, comprehensive functional coverage, an interconnected architecture and practical AI. The goal is to help credit managers, collectors, sales teams and finance leaders work from consistent information and act more effectively throughout the customer relationship.

Better credit management is not simply about sending reminders faster. It is about making the right decisions, preventing avoidable disputes, resolving obstacles to payment and measuring the impact on customer risk and cash flow.

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