Cash collection Media Tutorial
Find our tutorial on cash collection media. The ability to communicate effectively is at the heart of customer service management. Whether externally (clients) or internally (salespeople,...
Episode 7: Building High-Performing Teams in Credit Management
A team management approach inspired by sales For Scarlett, managing a Credit Management team is similar to managing a sales team. She views Credit Management as a financial relationship with clients...
Episode 6 : Education and training in Credit Management
Raising awareness of working capital issues As a trainer at Université Paris-Dauphine, Scarlett Favre-Verand has observed that many finance students are naturally drawn to the "upper...
