The risk agenda is a new feature available in My DSO Manager, credit management and collection SaaS software, allowing you to manage customers risk thanks to automatic and manual actions available in an agenda and on the customer file.

It complements and enhances existing risk functionalities, including the credit limit validation workflow , by defining standard rules (for exemple, credit limits duration validity...) or by customizing the rule when necessary taking into account the situation of each customer.

The objective is therefore to get a daily agenda with predefined actions to anticipate and control customer risk.

Risk agenda

The risk agenda makes possible to optimally manage customer risk by generating follow-up actions on several axes:
  • Credit limit reviews
  • Customers in excess: alert when the total outstanding amount reaches xx% of the credit limit
  • User-created custom actions.
To activate it, just connect to your My DSO Manager account and complete two fields in the Settings / Manage risk.

The agenda is accessible in the Menu of your My DSO Manager platform. You can also find the actions at the level of each customer file in the "Credit & risk" tab.

Risk agenda

Please read our tutorial before starting.

Check our online help on the risk agenda:

Do you want to know more?

Date: 06-02-2022 - Author: Bertrand Mazuir
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