Episode 2: Digitalisation, the key to the future of Credit Management
Digitalisation: An obvious step toward greater efficiency For Laura Delmas, digitalisation has become an essential pillar of modern Credit Management. It’s the key , she states...
Episode 1: Credit Management, a strategic business partner
Introducing our expert: Laura DELMAS For this new Expert Talk session, we had the pleasure of interviewing Laura Delmas, CEO of ACM Experts, a consulting firm specializing in Credit Management,...
My DSO Manager Strengthens UK & Ireland Growth with appointement of Luke Sculthorp FCICM
My DSO Manager a global leader in intelligent credit management technology and British Credit Award Winner 2025 for Innovation in Credit, is pleased to announce the appointment of Luke Sculthorp...
Episode 8: Overcoming resistance to change in Credit Management
Change: major obstacle in Credit Management projects Resistance to change is common in transformation projects, especially when new practices disrupt long-established habits, both internally and...
Closing the Finance Efficiency Gap: Insights from The Hackett Group's 2025 Key Issues Study
According to The Hackett Group's latest Finance Key Issues Study, workload is set to rise by 4.1% this year, yet staffing and operating budgets will decline by 0.8%. The result: a 4.9%...
Advantages and limitations of credit insurance
The business culture of a country and its companies represents a set of customs and practices regarding how to conduct and manage business. When a practice becomes economically beneficial to...
Do you need a broker to manage your credit insurance?
Brokers are highly prevalent in the insurance industry. They act as intermediaries between the insured (or prospective insured) and the insurer, with the mission of providing guidance and securing...
Give Your Credit Management a Head Start This Fall!
Summer's in full swing — why not take advantage of the August calm to get ahead of the game before September? Now’s the perfect time to discover an innovative solution...
Credit management in the medical sector
Credit Management in the medical devices industry: from stability to strategic risk control This white paper explores the evolving challenges and solutions in credit management within the...
Cash collection Media Tutorial
Find our tutorial on cash collection media. The ability to communicate effectively is at the heart of customer service management. Whether externally (clients) or internally (salespeople,...
Episode 7: Building High-Performing Teams in Credit Management
A team management approach inspired by sales For Scarlett, managing a Credit Management team is similar to managing a sales team. She views Credit Management as a financial relationship with clients...
Episode 6 : Education and training in Credit Management
Raising awareness of working capital issues As a trainer at Université Paris-Dauphine, Scarlett Favre-Verand has observed that many finance students are naturally drawn to the "upper...
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