Credit Management and cash collection tools and tutorials

The best strategy in Credit Management

The accounts receivable represent usually around 25% of the total assets of businesses, although this ratio depends strongly on the sector (trade, industry, services, etc.). It is therefore very significant for many businesses and very consumer...

The keys of cash collection

Cash collection is an art. This art, done by the collection manager, requires the conjunction of many skills and sensibilities to reach a full effectiveness. The stakes involved are incredibly vast and vital for the company: credibility...

The credit analysis

Prevention is better than cure. This maxim applies perfectly to the credit management function. It is preferable to identify the risks of non-payment as early as possible rather than battling in costly litigation following unpaid debts. Credit...

Collection efficiency calculation

Although multiple indicators are used to assess the performance of the collection officers, none is truly essential. Overdue%, DSO (Days Sales Outstanding), aging balance, and others provide advanced visibility to specialists but are not always...

How to collect your invoices?

Ensuring timely payment of invoices is crucial for the success of any business. This is the primary goal of the Credit Management department. Implementing tailored collection scenarios for each situation yields optimal outcomes, enhancing your...

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A new podcast for global credit management leaders

11-28-2025

Introducing “7 Minute Empowerment” Launching in 2026, this new podcast will spotlight the professionals shaping the future of credit management and Order-to-Cash. Each short episode...

Words of Expert

Episode 2: Digitalisation, the key to the future of Credit Management

11-04-2025

Digitalisation: An obvious step toward greater efficiency For Laura Delmas, digitalisation has become an essential pillar of modern Credit Management. It’s the key , she states...

Words of Expert

Episode 1: Credit Management, a strategic business partner

10-24-2025

Introducing our expert: Laura DELMAS For this new Expert Talk session, we had the pleasure of interviewing Laura Delmas, CEO of ACM Experts, a consulting firm specializing in Credit Management,...

Podcast

Credit and Sales: From enemies to allies – CICM x My DSO Manager

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Closing the Finance Efficiency Gap with AI & Automation

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Tutorials

Discover our tutorials to improve your Credit Management approach. From risk management to cash collection, find the best advices from our Credit Management experts!

Risk management Assess your customers Secure your receivables Manage risk in export business

Collection How to collect your invoices? How to manage unpaid receivables?

Credit Management Credit Management The working capital