Credit Management and cash collection tools and tutorials

Collection efficiency calculation

Although multiple indicators are used to assess the performance of the collection officers, none is truly essential. Overdue%, DSO (Days Sales Outstanding), aging balance, and others provide advanced visibility to specialists but are not always...

The credit analysis

Prevention is better than cure. This maxim applies perfectly to the credit management function. It is preferable to identify the risks of non-payment as early as possible rather than battling in costly litigation following unpaid debts. Credit...

The era of Digital Credit Management

The digitalization of credit management… … is in progress, in accelerated format, undeniably with no possible way back, carried away by a breath that carries away and transports. Which also transforms. Distant is the era of the...

How to collect prior due date?

The preventive reminder is carried out before the due date of the invoice. It presents multiple advantages because of its precocity in the collection workflow. This is the first necessary step for your client to pay your invoices on due dates. It...

How to collect your invoices?

Ensuring timely payment of invoices is crucial for the success of any business. This is the primary goal of the Credit Management department. Implementing tailored collection scenarios for each situation yields optimal outcomes, enhancing your...

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Words of Expert

Episode 2: Digitalisation, the key to the future of Credit Management

11-04-2025

Digitalization: An obvious step toward greater efficiency For Laura Delmas, digitalization has become an essential pillar of modern Credit Management. It’s the key , she states...

Words of Expert

Episode 1: Credit Management, a strategic business partner

10-24-2025

Introducing our expert: Laura DELMAS For this new Expert Talk session, we had the pleasure of interviewing Laura Delmas, CEO of ACM Experts, a consulting firm specializing in Credit Management,...

News

My DSO Manager Strengthens UK & Ireland Growth with appointement of Luke Sculthorp FCICM

10-20-2025

My DSO Manager a global leader in intelligent credit management technology and British Credit Award Winner 2025 for Innovation in Credit, is pleased to announce the appointment of Luke Sculthorp...

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Credit and Sales: From enemies to allies – CICM x My DSO Manager

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Closing the Finance Efficiency Gap with AI & Automation

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Tutorials

Discover our tutorials to improve your Credit Management approach. From risk management to cash collection, find the best advices from our Credit Management experts!

Risk management Assess your customers Secure your receivables Manage risk in export business

Collection How to collect your invoices? How to manage unpaid receivables?

Credit Management Credit Management The working capital