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Experts

Words of experts

Words of credit management experts. Articles written by experienced credit managers
Words of Expert

Advantages and limitations of credit insurance

Mazuir Bertrand Mazuir Bertrand
08-06-2025

The business culture of a country and its companies represents a set of customs and practices regarding how to conduct and manage business. When a practice becomes economically beneficial to...

Words of Expert

Credit management in the medical sector

Noy Mcdonald Noy Mcdonald
07-22-2025

Credit Management in the medical devices industry: from stability to strategic risk control This white paper explores the evolving challenges and solutions in credit management within the...

Words of Expert

Episode 7: Building High-Performing Teams in Credit Management

Scarlett FAVRE-VERAND Scarlett FAVRE-VERAND
06-20-2025

A team management approach inspired by sales For Scarlett, managing a Credit Management team is similar to managing a sales team. She views Credit Management as a financial relationship with clients...

Words of Expert

Episode 6 : Education and training in Credit Management

Scarlett FAVRE-VERAND Scarlett FAVRE-VERAND
04-29-2025

Raising awareness of working capital issues As a trainer at Université Paris-Dauphine, Scarlett Favre-Verand has observed that many finance students are naturally drawn to the "upper...

Words of Expert

Credit and Sales: From ennemies to allies – Building strategic collaboration to drive growth

Noy Mcdonald Noy Mcdonald
04-28-2025

This is precisely the theme explored in an inspiring CICM podcast, where Luke Sculthorp (CICM) welcomes Noy Mcdonald, Project Director at My DSO Manager, to share her expertise, insights, and...

Words of Expert

Episode 5: The Importance of Technology in Credit Management

Scarlett FAVRE-VERAND Scarlett FAVRE-VERAND
03-20-2025

The adoption of specialized tools: My DSO Manager and e-invoicing Specialized tools, such as My DSO Manager, play a key role in automating and optimizing collection processes. Scarlett explains that...

Words of Expert

Episode 4: Success stories in Credit Management consulting

Scarlett FAVRE-VERAND Scarlett FAVRE-VERAND
02-03-2025

An Industrial Project Funded Through Cash Optimization One of Efficash’s most notable consulting missions took place in the early 2000s with a major French plastics and foundry group. The...

Words of Expert

Episode 3: The Challenges of Modern Credit Management in France

Scarlett FAVRE-VERAND Scarlett FAVRE-VERAND
12-10-2024

Weaknesses in Processes and Tools Scarlett notes that in many companies, credit management and collection processes lack structure and rigor, leading to delays and inefficiencies. She highlights a...

Words of Expert

Episode 2: The Evolution of Credit Management in France

Scarlett FAVRE-VERAND Scarlett FAVRE-VERAND
11-25-2024

Economic factors and the rise in insolvencies Changes in the area of credit management are closely linked to economic developments. From the 80s, the number of business insolvencies in France began...

Words of Expert

Episode 1: From Credit Manager to Consultant – A Journey of Passion and Opportunity

Scarlett FAVRE-VERAND Scarlett FAVRE-VERAND
11-15-2024

This interview will unfold across eight episodes, each focusing on a unique aspect of her journey and her insights into credit management, risk management, and business transformation. Join us for...

Words of Expert

Credit Managers: should we be afraid of digitalization?

Mazuir Bertrand Mazuir Bertrand
03-11-2024

What if reality was completely different from this? Far from replacing humans, isn't digitalization more about some sort of transformation? It certainly is a radical one, but above all wouldn't it...

Words of Expert

What exactly is a credit manager?

Mazuir Bertrand Mazuir Bertrand
03-13-2023

Being in a "no man's land" between finance, business, and clients is a weird and solitary position to be in. As a result, a credit manager may find himself stuck between not two, but...

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