Episode 1 – The great shift: From paper files to real-time predictive management
Yao Jérémie
Introducing our expert: Jérémie Yao For this new Expert Insights session, we had the pleasure of interviewing Jérémie Yao, Sales Director at My DSO Manager. With...
Episode 3: The Credit Manager of tomorrow: human, connected, and strategic
Laura DELMAS
A profession in full transformation Over the years, the Credit Manager’s role has evolved profoundly. Once seen as a technical position focused on collections, it has transformed into a...
Episode 2: Digitalisation, the key to the future of Credit Management
Laura DELMAS
Digitalisation: An obvious step toward greater efficiency For Laura Delmas, digitalisation has become an essential pillar of modern Credit Management. It’s the key , she states...
Episode 1: Credit Management, a strategic business partner
Laura DELMAS
Introducing our expert: Laura DELMAS For this new Expert Talk session, we had the pleasure of interviewing Laura Delmas, CEO of ACM Experts, a consulting firm specializing in Credit Management,...
Episode 8: Overcoming resistance to change in Credit Management
Scarlett FAVRE-VERAND
Change: major obstacle in Credit Management projects Resistance to change is common in transformation projects, especially when new practices disrupt long-established habits, both internally and...
Advantages and limitations of credit insurance
Mazuir Bertrand
The business culture of a country and its companies represents a set of customs and practices regarding how to conduct and manage business. When a practice becomes economically beneficial to...
Credit management in the medical sector
Noy Mcdonald
Credit Management in the medical devices industry: from stability to strategic risk control This white paper explores the evolving challenges and solutions in credit management within the...
Episode 7: Building High-Performing Teams in Credit Management
Scarlett FAVRE-VERAND
A team management approach inspired by sales For Scarlett, managing a Credit Management team is similar to managing a sales team. She views Credit Management as a financial relationship with clients...
Episode 6 : Education and training in Credit Management
Scarlett FAVRE-VERAND
Raising awareness of working capital issues As a trainer at Université Paris-Dauphine, Scarlett Favre-Verand has observed that many finance students are naturally drawn to the "upper...
Credit and Sales: From ennemies to allies – Building strategic collaboration to drive growth
Noy Mcdonald
This is precisely the theme explored in an inspiring CICM podcast, where Luke Sculthorp (CICM) welcomes Noy Mcdonald, Project Director at My DSO Manager, to share her expertise, insights, and...
Episode 5: The Importance of Technology in Credit Management
Scarlett FAVRE-VERAND
The adoption of specialized tools: My DSO Manager and e-invoicing Specialized tools, such as My DSO Manager, play a key role in automating and optimizing collection processes. Scarlett explains that...
Episode 4: Success stories in Credit Management consulting
Scarlett FAVRE-VERAND
An Industrial Project Funded Through Cash Optimization One of Efficash’s most notable consulting missions took place in the early 2000s with a major French plastics and foundry group. The...