Collection level 2
|
At this stage (more than 3 weeks late payment), the situation becomes alarming. No minor reason (check lost, accountant out of office ... etc) can justify this delay. |
 |
This dunning letter will be quickly followed by a phone call stronger than previous. He must understand that your recovery actions are professional and that he will be revived at short intervals until he honors its commitment to pay your bills.  Require from your customer to pay late payment penalties to offset the cost of overdues. The payment penalties in case of late payment is mandatory in several countries (EU for example). In addition, requesting late payment penalties will help to educate your customer to pay you on time.Collection level 2 |
 |
The intervention of the sales representative is often very effective at this stage for the simple reason that he does not have the same contacts as the person responsible for bill collection, who is in connection with accounting services. He will use his personal relationship with the purchasing manager or director of the company to achieve a quick release of payment of bills due. Use the blocking of the account as a recovery tool: "we will be able to deliver your last order upon receipt of your payment". This will be enough to convince many clients to pay you. If your client is unable to pay your invoices, blocking deliveries will limit the potential unpaid amount. |
Next: collection level 3 |
Tools download:
Articles on the same topic
How to deal with an outstanding customer? Lawsuits, collection agencies, credit insurance can recover all or part of bills
How to collect efficiently invoices when they are past due
How to chase up efficiently customers before the due date of invoices to improve collection
How to collect very overdue invoices (up to 50 days past due) with formal notice templates in english and many other languages
All you need to know about collection agencies. Advantages and disavantages to use a collection agency to recover due invoices
What are the advantages of debts collection software in credit and accounts receivable management? Presentation of main features of these tools dedicated to credit teams.
What are the main features of MY DSO MANAGER for debt recovery?
How to use debt collection to improve the quality of your business? Are the issues related to credit management broader than the optimization of the WCR? "
What is the link between effectiveness of debt collection and the timeline of actions taken? Is time management a key factor of success for the collector?
Congratulations for this excellent site! 
