Blog of the Credit Management and cash collection

Digitization of collections, a new essential aspect of customer relations?
Is digitization of collections process inevitable? Where do we stand in numeric revolution in credit management activities?
Do you remember the listings of unpaid invoices that came out on endless paper with strips of holes on each side? Some tried to untie the tapes because it made it "cleaner", others didn't. A question of style in the corporate world of the eighties. Then, each line was marked with...
How to fight against late payments?
An invoice must be issued immediately upon completion of the sale, in principle, at the latest upon delivery of the goods, or upon completion of the service. The payment term must not exceed 60 days from the date of invoice.
Commercial exchanges are as old as the world. The notion of collection, particularly ancient, is derived from the Latin verb recuperare meaning the action of recovering something. In fact, during Antiquity, trade was rarely instantaneous because of the distance and the length of the shipping...
Payment behavior as a new standard for the french FIBEN rating for 2022!
The FIBEN rating (Banque de France business banking file) will take into account late payments by integrating a specific analysis linked to payment due dates.
Despite the economic recovery and the public aid and support during the health crisis, we have observed a deteriorisation in payment terms since 2020. The lengthening of the average late payment went from 13 days in 2020 to 15 days in 2021, in France. Large companies are singled out, with...
What's the DSO?
The DSO? Detroit Symphony Orchestra? Average payment time? No and no, this is Days Sales Outstanding, i.e. the number of days of uncollected turnover
Discover our tutorial on the DSO which supplements the existing one concerning the DSO calculation modes (and there are some!). Main performance indicator in the management of receivables and at the same time among the most poorly understood indicators (many mistakenly assimilate it to the...
New tutorial: Credit management for an ecological transition
How does credit management significantly contribute to the ecological transition? Answers and perspectives given in this new tutorial.
Find our new tutorial highlighting the challenges of credit management from the angle of the necessary transformation of our economic model into a sustainable and carbon-free model. These stakes are far from the function of credit manager do you think? It is not, quite the contrary. Read our...
Risk management or cash collection?
Which of these two flagship activities of credit management is the most important? Should we favor one or the other? Could customer risk management be nobler than debt collection?
Find our new tutorial asking the fundamental question of the purpose of the job of credit manager, its components which are all interconnected means allowing to tend towards its objective. By way of example, we will contrast two major business activities: cash collection and customer risk...
Who stole the DSO?
When a reality is absurd, so are the discussions that flow from it.
Small sarcastic article written in 2015 when a company in the debt collection industry threatened us with legal action for using the term "DSO". They believed DSO word was their sole property, even if it was ridicule and stupid. DSO (Days Sales Outstanding) is the flagship indicator of...
What are the keys of cash collection?
With the start of the school year approaching, it is also the cash flow of businesses that are crying out for fresh air after a month of August that has often been in apnea. It is with an effective recovery that the oxygen can flow again ...
... and give life back to numb organizations, sometimes bloodless of the vital breath that cash represents, this "lifeblood" of companies allowing them to exist and to develop their business. Debt collection is therefore essential, particularly during the post-summer school year. But...
How to improve your company's processes with cash collection ?
While the link between cash flow and collection is obvious, the link between this activity and the quality of the company's internal processes is less so, whereas it is just as important and a source of significant potential gains.
Read our tutorial on the hidden potentials of debt collection. What can it bring more than improving cash flow and working capital requirements? In fact, a lot of things are essential for the continuous improvement of the sales process. Don't neglect cash collection and Accounts receivable...
Tutorial about credit limit
What is the purpose of credit limits? How to calculate them and how to monitore them? Find all answers needed in our credit limit tutorial
Find our tutorial on the credit limit, an essential element in customer risk management and pillar of a relevant and effective credit management policy.Often perceived as being restrictive in an unjustified manner, the credit limit is in reality a dynamic tool defending the interests of the seller...
How to calculate the Payment profiles of your customers?
The right, relevant action, carried out at the right time to the right interlocutor is the key to the efficiency of debt collection in B to B. How do the payment profiles allow precisely this objective to be achieved?
In order to optimize the collection actions carried out with each customer, the collection strategies should be adapted according to the type of customer and his payment behavior. This principle seems obvious, doesn't it? However, from the intellectual idea to the practice, there is a gap which...

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